Role Description

Twelve Consulting Group is seeking a tech-savvy and people-centric individual to provide stellar administrative support for our Twelve staff. This role is based out of our Minneapolis, MN location and will allow for hands-on experience in a variety of HR and Office Management functions including employee engagement and recognition, HR administration, event and program planning/management and more. This is an exciting opportunity for someone with a positive attitude, great teamwork and time management skills, and a knack for planning and executing on tasks to continue developing their career and skills while making an immediate impact in a small and growing company!

What you’ll do:

While much of your day-to-day will be determined on current business or project needs, the Office Manager/People Ops Coordinator will be responsible for the following:

Office Management:

  • Manage the daily operations of the physical office space in Minneapolis and support satellite offices and remote employees
  • Greet clients and visitors to the Minneapolis office
  • Receive and organize mail/packages
  • Maintain break room, drink and snack ordering, ensure area is clean (trash, dishwasher, water plants, etc)
  • Organize catering for events in the office
  • Provide basic desktop support and troubleshooting solutions for IT and office equipment

People Operations:

  • Administer TwelveCG Programs (Empowering Leaders, Holiday Giveaway, Employee Recognition & Client Surveys)
  • Support new employee onboarding and offboarding processes
  • Maintain and manage employee information in HR System (Ease Central)
  • Create and maintain employee personnel files in Box
  • Pull and analyze employee engagement reports from employee engagement platform (OfficeVibe)
  • Complete employment verification requests
  • Send and manage signatures of employee policies, handbook, annual reviews, and more
  • Manage and track completion of required employee trainings in Navex
  • Assist with scheduling and coordinating in-person interviews (greeting candidates, managing interview schedule, etc.)
  • Develop & execute on ideas that promote employee engagement - both in-person and virtually
  • Other administrative support and projects as they arise

More about you:

  • Education: Bachelor's degree (HR, business, communications, or other related field preferred) or equivalent experience
  • 1-2 years of general office or business experience
  • High level of accountability and resourcefulness. You are happy to take a project and run with it, researching and problem-solving along the way
  • Integrity, confidentiality and attention to detail are some of your strongest qualities
  • Prior work in DEI (Diversity, Equity and Inclusion) and/or keen interest in learning and growing capacity for DEI
  • Possess exceptional organizational and time management skills with the ability to prioritize work assignments
  • A knack and passion for relationship-building and developing positive and supportive working relationships with peers and leaders
  • Excellent written and oral communication skills
  • Comfortable with ambiguity in a fast-paced environment
  • Proficient in Microsoft Office (Word, Excel, Powerpoint)

Bonus points:

  • You have an interest in developing a career in HR and/or prior experience in an HR assistant/coordinator role
  • Experience teaching and/or delivering trainings
  • Familiarity with data security practices and IT support

What we offer:

  • 15 PTO days annually and 7 Company-paid holidays so you can take time away from work to relax and disconnect
  • Competitive health insurance, 100% paid standard life insurance and short-term and long-term disability
  • 401(k) with Company contribution
  • Employees receive a laptop, and we utilize collaborative technology such as Slack and Zoom to help you work effectively with team members
  • Continued investment in Diversity, Equity and Inclusion initiatives including employee training and employee-run DEI Committee
  • Newly renovated and collaborative office at our HQ in Minneapolis and trendy co-working space in Chicago
  • Dog-friendly work environment
  • Continued professional growth opportunities
  • A variety of culture engagement activities offered in order to support our employees living out our Core Values of Collaboration, Excellence, Personal Growth and Well-Being
  • Volunteer opportunities to help support the communities in which we live and work
  • A high-performing workplace full of some of the best and brightest in the business

About Twelve

Twelve Consulting Group is an Equal Opportunity Employer and embraces diversity and equal opportunity in a serious way. Even if you don’t feel that you meet every single requirement, we still encourage those interested and excited about this job opportunity to apply. We are eager to meet people that align with our Core Values and want to contribute to our team in a variety of ways - not just candidates who check all the boxes.

At Twelve we live our Core Values of Well-Being, Excellence, Personal Growth and Collaboration every day. Our team is built on a foundation of culture, and it’s this culture that has made Twelve the most innovative, successful implementation partner in the Anaplan ecosystem.

With over 500 Anaplan projects completed, our team has deep knowledge in Finance, Supply Chain, Workforce Planning and Sales Performance Management. We work with companies to unlock potential with smarter data using Anaplan’s Connected Planning Platform.

Our Commitment to Diversity, Equity, and Inclusion

Our mission at Twelve is to unlock potential for individuals, organizations, and communities alike. We recognize this is only possible by intentionally building a talented team that reflects the diversity of our continuously evolving communities.

We strive to remove barriers and create an inclusive environment where our people feel empowered to bring their true selves to work every day. We will challenge our team to push beyond their comfort zones. We will intentionally learn, unlearn, and expand our perspectives by cultivating platforms for knowledge, growth, and empathy.

We commit to investing in our communities, partnering with organizations to drive transformative change, and amplifying marginalized voices.

This is how we unlock potential.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

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Supervisory Responsibility

# of direct reports: 0

# of indirect reports: 0

Physical Demands

Sitting, typing, viewing computer screens for extended periods of time. Ability to lift and move up to 15 pounds.

Position Type/Expected Hours of Work

This is a full-time, non-exempt position. Days and hours of work will be determined and agreed upon between the employee and manager and may shift due to business needs.