Twelve Consulting Group, is looking for a highly organized Administrative Assistant to support our team. This part-time position will transition to full-time in mid-June or early July, and is entirely remote. The role is essential for maintaining smooth operations and providing exceptional service to our clients.
Key Responsibilities:
- Be the first point of contact for clients, offering professional and timely communication
- Manage and coordinate appointment scheduling across global time zones
- Assist the Head Administrator with various tasks to ensure smooth workflow
- Draft and send appointment confirmations and client communications
- Process payments and maintain secure financial records
- Accurately relay service details to clients and demonstrate knowledge of offerings
- Handle sensitive information with discretion and confidentiality
- Build strong relationships with clients and colleagues, demonstrating high emotional intelligence
- Gain a basic understanding of academic systems to better support clients and internal operations
- Flexibility to adjust shifts, cover other Admins as needed, and work weekends when required
Qualifications:
- Proven experience in administrative support, ideally in an educational or client-focused setting
- Strong organizational skills and ability to prioritize multiple tasks
- Excellent written and verbal communication
- Familiarity with scheduling tools and basic financial systems
- High emotional intelligence, professionalism, and discretion
- Ability to maintain confidentiality and integrity
- Basic knowledge of academic systems is a plus
What We Offer:
- A collaborative and supportive work environment
- The opportunity to positively impact students and families
Schedule:
- 1-6pm EDT Monday through Thursday through June 2025 (20 hours per week)
- 9-5pm EDT Monday through Friday in July and August 2025 (40 hours per week)
- 12-8pm ETD Mondays, Tuesdays, Thursdays, 9am-5pm ET on Fridays, 10am-5pm ET Saturdays beginning September 2025 (39 hours per week)
Eligible for health insurance once full time begins. Full time employees are eligible to participate in 401k, health benefits, and accrue vacation days.
If you’re a proactive, detail-oriented professional with a passion
for education and client service, apply today with your resume and cover
letter!